Retail Salespersons

Inside and outside sales positions

• Greet customers and ascertain what each customer wants or needs.
• Maintain knowledge of current sales and promotions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Ticket, arrange, and display merchandise to promote sales.
• Prepare sales slips or sales contracts.
• Demonstrate use or operation of merchandise.
• Clean shelves, counters, and tables.
• Inventory stock and requisition new stock.
• Prepare merchandise for purchase or rental.
• Sell or arrange for delivery, or service contracts.
• Estimate and quote.
• Estimate quantity and cost of merchandise required.
• Rent merchandise to customers.

• Gather customer or product information to determine customer needs.
• Greet customers, patrons, or visitors.
• Reconcile records of sales or other financial transactions.
• Review laws or regulations to maintain professional knowledge.
• Calculate costs of goods or services.
• Process sales or other transactions.
• Recommend products or services to customers.
• Answer customer questions about goods or services.
• Explain technical product or service information to customers.
• Advise customers on the use of products or services.
• Set up merchandise displays.
• Prepare sales or other contracts.
• Demonstrate products to consumers.
• Clean work areas.
• Process sales or other transactions.
• Set up merchandise displays.
• Sell products or services.
• Arrange delivery of goods or services.

• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Point of sale POS parts and services software

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