What are the responsibilities and job description for the LTC at home position at Procare LTC pharmacy?
ProCare LTC Pharmacy understands the universal needs of healthcare institutions with a personal touch that only an independent pharmacy can offer. With three decades of experience, we have the understanding and knowledge to move into the next generation of pharmacy services.
We are seeking to hire a Full Time LTC at Home Order Entry Technician to join our fast-paced team. This position is in our Phoenix, Arizona office.
Job Summary:
The Assisted Living Order Entry Pharmacy Technician is a critical contributor in getting patients the medications they need when they need them. This requires you to enter new and refill prescriptions, provide excellent customer service while consulting telephonically with our customers, and work as part of a collaborative team to achieve efficient pharmacy operations. This role specifically supports patients residing in an assisted living or group home facility.
Job responsibilities include:
- Enter new and refill medication orders into the pharmacy software system with accuracy and efficiency
- Track delivery status of medications
- Provide superior customer service while consulting telephonically with customers regarding medication orders
- Collaborate with team members to achieve mutual success, ensure timely delivery of medications, and exceed customer expectations
- Monitor reports to identify medication orders requiring attention and resolve the identified concern
- Ensure Order Entry meets its commitments for pharmacy run times and exceeds expectations of our customers performing fulfillment
Skills and Abilities:
- Dependable, trustworthy, and customer service orientated – required
- Able to interpret and input medication orders with accuracy and efficiency
- Ability to work well in a team environment
- Strong problem-solving skills
- Effective communicator
- Quick and independent learner
- Self-starter
- Ability to multitask and prioritize
- Familiar with common pharmacy concepts including insurance, sig codes, etc.
- Remain flexible and adaptable to changing workflow demands
- Framework experience a plus