What are the responsibilities and job description for the Team Leader position at PRODIGY legacy inc.?
Team Lead
Immediate Hire - Paid Training - Growth Opportunities
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We are a competitive management consulting company specializing in a personalized approach to marketing, customer acquisition, and business growth by inciting action.
Prodigy Legacy is seeking a friendly, driven, and service-oriented Team Lead to work as part of our sales and customer service teams and interact directly with customers. In this role, you will be responsible for completing sponsorships, offering customer support, and leading other members of the team to provide an unparalleled experience for our customers and maintain our company's solid reputation.
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*Team Lead Duties and Responsibilities
- Interact with customers to answer questions and offer guidance
- Provide top-notch customer support in-person, over the phone, and via written communications
- Attract, educate, and close sponsorships with new customers
- Gather necessary information to solve problems and adequately meet customer needs
- Identify opportunities to streamline or improve the customer experience
- Maintain a solid understanding of company products and services, as well as current promotions and marketing efforts
- Collaborate with other members of the sales and customer service teams to ensure a high-quality experience for each and every one of our customers
- Attend all scheduled team meetings
- Assist with projects cross-departmentally when required
Our promise to the NGOs and non-profit organizations that we work with is to maintain brand integrity while maximizing their donor programs to continue helping major philanthropic causes all around the world
We identify the simplest communications campaigns; we execute an effective strategy with financial targets that will ultimately make positive impacts on an international scale.
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*Team Lead Requirements and Qualifications
- High school diploma or equivalent
- Previous sales experience is a positive, but is not required
- Excellent written and verbal communication skills
- Positive attitude with a passion for providing quality service
- Keen problem solving capabilities
- Ability to multitask, stay organized, and thrive in a fast-paced work environment
- Willingness to work independently or as part of a team
- Understanding of the importance of maintaining a positive professional reputation
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Our work Culture
As a female-owned company, we focus on the continuous development of our team. We go out of our way to ensure everyone is learning, growing, and having a blast while doing it! It is important that our closed-knit staff feels like family as we believe a supportive corporate culture is an imperative one. The soul of our organization is undoubtedly our people. Our staff spends a lot of time together as a team both inside and out of the office.
For more about us visit our website
www.TheProdigyLegacy.com
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Job Types: Full-time, Part-time
Pay: $400.00 - $800.00 per week
Schedule:
- Day shift
Supplemental Pay:
- Bonus pay
- Commission pay
Education:
- High school or equivalent (Preferred)
Work Location: One location