The Provider Call Center Representative is responsible for maintaining excellent relationships with health providers and facilities by responding to their phone inquiries efficiently, professionally, and accurately. You will respond to provider calls related to claim status, denials, and re-submission of claims. You will instruct providers regarding how to use the provider portal on the website, and be able to successfully add and manage users for the provider portal. You must be able to work in a fast paced environment and be able to handle claims processing duties and projects while not handling telephone calls. The position requires a complete understanding of how claims are processed and established guidelines and procedures in order to accurately answer phone inquiries.
Essential Functions and Responsibilities
Required Skills & Abilities
Preferred Skills & Abilities
Work Environment
General office environment
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
Schedule:
Location:
Work Location: Remote
Salary.com Estimation for Provider Call Center Representative in Madison, WI
$40,708 - $53,145
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