Patient Care Coordinator/Receptionist

Job Description

Patient Care Coordinator

Professional Hearing Services is a private audiology practice that was originally established in 1983. We have 3 locations: Minot, Bismarck, and Williston, and we travel to smaller towns monthly. The position available for a Patient Care Coordinator is in our Williston office. We are looking for a career-minded person with a friendly and energetic personality who is excited to add their experience and skills to our team in Williston.

Our Doctors of Audiology are certified by the American Academy of Audiology and specialize in evaluation and treatment of hearing loss.

Sample of Duties

• Answer and screen telephone calls, take messages, and provide appropriate information to phone callers as well as handling outgoing phone calls as appropriate
• Schedule appointments for patients
• Check-in and/or check-out patients
• Maintaining patient demographic and medical record information
• Verify insurance coverage prior to appointments
• Collect payments
• Provide great customer service to our patients in a friendly, courteous and helpful manner
• Send repair orders to hearing aid manufacturers
• Basic office cleaning

Qualifications

• Ability to use a multi-line phone system
• Strong organization, multi-tasking, and typing skills
• Knowledge and skills using Microsoft Word and other computer-based programs
• Excellent communication and time management skills
• Accuracy with attention to detail on all tasks
• A commitment to follow through on all projects
• Confidentiality with both business and patient information
• A professional attitude towards patients and colleagues as well as tact, diplomacy and empathy
• Personal and professional integrity
• Strong work ethic, punctuality and attendance

Education:

High School diploma or equivalent. Some secondary education preferred

Experience Required:

Minimum one year office setting experience, medical office experience preferred

Compensation:

• Competitive hourly rate
• Medical Insurance
• 401-K
• Paid Time Off, Personal Time Off and Sick
• Major Holidays Paid

Job Type: Full-time

Salary: $33,000.00 to $50,000.00 /year, depending on skills and experience

With opportunities for advancement

Job Type: Full-time

Pay: $33,000.00 - $50,000.00 per year

Ability to Relocate:

• Minot, ND 58701: Relocate before starting work (Required)

Work Location: In person