Patient care coordinator

River, NJ Full Time
POSTED ON 5/15/2024

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a part time Patient Care Coordinator.

As a part time Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment.

We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Responsibilities :

  • Greet and check in patients, ensuring accurate and complete patient information.
  • Collect copays and patient balances as needed.
  • Manage appointment scheduling.
  • Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
  • Collect and update patient information.
  • Assist with administrative tasks such data entry and maintaining patient records.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a customer service or administrative role, preferably in a healthcare setting.
  • Excellent interpersonal and communication skills.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Proficient in computer skills and ability to learn new software systems.

Benefits

  • Sick time earned based on New Jersey State Paid Safe and Sick Law.
  • Last updated : 2024-05-15

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