Salary Job Openings

Technical Support Analyst

Professional Technology Integration, Inc
Colonial Heights, VA Contractor
POSTED ON 4/7/2024

**Candidates local to the Colonial Heights VA area strongly preferred
*ALL interviews conducted ONSITE, NO exceptions
*100% ONSITE, NO exceptions

We are seeking a Technical Support Analyst.

Roles
• Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite, and MS Teams.
• Skill in the use of Gmail.
• Skill in troubleshooting tools and managing and administering desktops and wireless devices.
• Ability to communicate effectively verbally and in writing with individuals and groups.
• Experience working with help request tracking and reporting tools.
• Strong Customer Service skills that include a “customer first” attitude.
• Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.
• Troubleshoot hardware and software issues.

Hourly Wage Estimation for Technical Support Analyst in Colonial Heights, VA
$27.20 to $35.75
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