What are the responsibilities and job description for the Office Manager position at Progressive Physical Therapy?
Welcome to Progressive Physical Therapy, where we believe in empowering our patients to achieve their optimal health and well-being. As a leading provider of innovative physical therapy services, we are dedicated to creating a positive and supportive environment for both our patients and our team members. Join us in our mission to transform lives through personalized care, cutting-edge treatments, and a commitment to excellence.
Position Overview:
We are seeking a dynamic and experienced Office Manager to join our team and play a pivotal role in managing the day-to-day operations of our clinic. As an integral part of our progressive approach to healthcare, you will have the opportunity to work in a flexible, collaborative, and empowering environment that promotes autonomy, growth, and positive outcomes for our patients.
Key Responsibilities:
- Oversee all aspects of the front office, including scheduling, patient intake, and billing processes, to ensure seamless operations and exceptional patient experiences.
- Collaborate with clinical staff to optimize patient care delivery, streamline workflows, and maintain high standards of quality and efficiency.
- Manage administrative tasks such as maintaining patient records, handling insurance claims, and addressing billing inquiries with accuracy and professionalism.
- Develop and implement office policies and procedures to enhance productivity, compliance, and overall performance.
- Foster a positive and inclusive work culture by providing leadership, mentorship, and support to office staff, promoting teamwork and mutual respect.
- Collaborate with leadership to identify opportunities for business growth, strategic initiatives, and continuous improvement in service delivery.
Qualifications:
- Bachelor's degree in healthcare administration, business management, or related field (preferred).
- Minimum of 3 years of experience in office management, preferably in a healthcare setting.
- Strong understanding of medical billing, insurance verification, and reimbursement processes.
- Excellent communication, leadership, and interpersonal skills, with a customer-centric approach.
- Proficiency in electronic health record (EHR) systems and MS Office suite.
- Ability to multitask, prioritize responsibilities, and adapt to changing priorities in a fast-paced environment.
- Commitment to upholding ethical standards, patient confidentiality, and professional integrity.
Benefits:
- Competitive salary and benefits package, including retirement plans and paid time off.
- Flexible work schedule with opportunities for remote work and work-life balance.
- Professional development opportunities, training programs, and support for continuing education.
- Positive and collaborative work environment with a focus on employee well-being, recognition, and growth.
- Opportunity to make a meaningful impact, contribute to innovative healthcare solutions, and shape the future of physical therapy.
Join us at Progressive Physical Therapy and be part of a progressive and rewarding career where your skills, passion, and dedication are valued. Together, let's make a difference in the lives of our patients and inspire positive change in healthcare. Apply today to take the next step in your journey with us.
Job Types: Full-time, Part-time
Pay: From $25.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Required)
- Computer Skills: 1 year (Required)
Work Location: In person
Salary : $25