What are the responsibilities and job description for the Receptionist position at ProMedica Senior Care?
ProMedica Senior Care, formerly HCR ManorCare, provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy.
The Receptionist is responsible for creating a warm, responsive interaction between the facility and customers, meeting specific administrative needs of residents and families, and providing the full range of administrative support to Directors. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction. As the Receptionist, you are a member of the Administrative Team. The Business Office Manager is the coordinator of this team.
- Courteously greeting visitors and directing visitors appropriately.
- Operating switchboard and training others for relief purposes.
- Efficiently processing incoming and outgoing calls.
- Filing and copying documents as needed.
- Typing correspondence, written communication and reports from hard copy as needed.
In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.
Location455 - ProMedica Skilled Nursing and Rehabilitation -Dubuque, IA
Educational Requirements
High School Diploma or GED.
Position Requirements
Proficient PC skills. Working knowledge of copier, fax machine, and printers. Ability to operate switchboard, previous experience with multi-line system. Excellent communication skills. Demonstrated ability to interact with a range of people in an open, friendly, customer-oriented manner. Ability to work independently.
Job Specific Details:
Part-Time every other weekend 8am-4:30pm
Recommended Skills
- Customer Service
- Administration
- Data Entry
- Clerical Works
- Telephone Skills
- Microsoft Office