Vice President, Technology Operations

About Proscia

Pathology is at the center of medicine and is undergoing a profound transformation as the final frontier of digitization in healthcare. We started Proscia to accelerate pathology’s transition from microscope to images, and to use that data to change the way we think about cancer. We can’t change medicine alone. That’s why we’re looking for curious thinkers, big dreamers, evangelists, developers, pathologists, and scientists—exceptional talent to help us use great power for good and advance humankind.

At Proscia, we push the limits of medicine and technology, solving problems the world has never solved before. We build software used by thousands of scientists and pathologists, who work on the front lines of fighting big enemies, like cancer, for patients around the globe. To accelerate our vision, Proscia has raised $35MM in funding from great investors like Scale Venture Partners, Hitachi Ventures, Flybridge, and more.

About this Position

As the Vice President of Technology Operations you’ll be responsible for the planning, analysis, design, implementation, and maintenance of all aspects of the Information Technology functions at Proscia, including infrastructure, security, SRE, DevOps, and corporate IT. You’ll work closely with the Chief Technology Officer and other leaders in identifying and implementing cost-effective technology solutions for all aspects of the business, with an emphasis on software development, deployment, and support.

Responsibilities

• Consulting with development and service and support teams, develop comprehensive infrastructure strategy, processes, and tooling to support development, testing, deployment, and monitoring of Proscia software
• Enable the efficient deployment and management of Proscia software in both Proscia-hosted and customer-hosted configurations
• Establish and maintain a complete Platform Operations Program with clear service definitions and associated SLOs, SLAs, RTOs and RPOs
• Champion and implement a DevOps Program to increase Development team velocity and quality
• In collaboration with Proscia leadership and colleagues, develop and maintain a strategy for security infrastructure and operations, aligned with industry best practices.
• Develop and implement a comprehensive Information Security Program suitable for compliance with industry certifications and regulations (HIPAA, SOC2 Type II, ISO27001, HITRUST, FedRAMP, GDPR)
• Serve as the designated Information Security Officer of the organization
• As part of the Information Security program own business continuity and disaster recovery planning and capabilities across the organization
• Develop and implement a streamlined and automated risk-management program
• In collaboration with internal and contracted resources, manage corporate IT and security functions including employee identity and endpoint management and applications used across the organization
• In collaboration with the Head of Finance and the Chief Technology Officer, establish and manage operating budgets to address the needs of Technical Operations, Information Security, and Corporate IT
• Partner closely with the Professional Services & Support team in gathering and analyzing customer feedback to inform the improvement of IT services
• Routinely review and assess the effectiveness of existing processes, tools, applications, and service providers used by the department. Make recommendations to the Chief Technology Officer for technical solutions that align with Proscia’s mission and strategic roadmap
• Manage team performance, agreeing on clear goals and targets aligned with company strategy, reviewing performance formally and informally, giving constructive and frequent feedback, motivation, and recognition to enable individual team members to reach their full potential
• Be a partner to and close collaborator with the Chief Technology Officer, advising on company strategy, projects, and goals, and helping to prioritize objectives in the event of competing requests

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent experience
• 10 years of progressive IT leadership experience, preferably in startup through growth-stage companies
• Experience building, scaling, and monitoring infrastructure for SaaS applications
• Experience developing and rolling out effective usage patterns for cloud infrastructure (AWS in particular), including cost-tracking to support accounting and finance
• Experience with CI/CD delivery pipelines and infrastructure as code
• Experience with security and privacy standards and regulations such as ISO27001, GDPR, HIPAA, PIPEDA
• Experience working with cross-functional and distributed engineering, product, and support teams
• Strong leadership and team-building skills

Beyond Just Work

As a company in the healthcare field, we want our people to be happy and healthy, in and out of the office. In addition to competitive pay, we ensure everyone on our team is supported with savings, schedule, and insurance options that promote long-term health and personal growth. We're here for the challenge, the camaraderie, and the opportunity to do bold work.

At Proscia, we don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. Proscia is proud to be an equal opportunity workplace.