Closing supervisor

POSITION SUMMARY

The Post Closing Supervisor will be responsible for managing post-closing staff and workflow in order to meet all post-closing deadlines escalating as appropriate.

Incumbent is expected to be able to perform duties autonomously and to initiate and implement change as needed.

MAJOR JOB RESPONSIBILITIES

To manage, coordinate and monitor the tracking of all post closing and recorded documentation to ensure timely follow-up of loan documentation for review and accuracy.

Review the Commercial Package Exception Report and maintain and monitor the updated status of post- closing packages submitted (over 30, 60, 90 days) and distribute the updated report to Manager weekly.

Manage the UCC filing and continuation process to ensure the bank retains its proper lien position.

Assists in daily department responsibilities including telephone inquiry and problem solving

with customers and other bank departments.

Acts as a liaison between Post Closing, Business Lines and Commercial Loan Closers and Record Retention.

Manage, the monitoring and maintaining the Bank’s imaging system to ensure scanning is current to date and accurate.

Monitors and updates Department’s procedures.

Provides effective leadership to the assigned work unit. Ensures staff has the tools and training to provide quality results.

Motivates and encourages direct reports through positive communication and feedback. Implements and monitors quality control measures.

Ensures that work is performed in accordance with established standards, policies and procedures.

SUPERVISORY RESPONSIBILITIES

Carries out management responsibilities in accordance with the organization’s policies. This includes interviewing, training and managing employees;

planning and assigning work; preparing performance appraisals; making salary recommendations, and addressing and resolving employee complaints and concerns in conjunction with more senior management and employee relations, if necessary.

SKILLS AND TRAINING

Knowledge of commercial loan closing and ability to apply such

knowledge in everyday activities of loan closings.

Strong verbal, communicative and written skills.

Ability to manage heavy workflow, resolve problems independently, and attend to detail

and perform arithmetic calculations.

Proficient with software and systems programs.

Ability to work independently, make good decisions on the individual’s and team’s workflow and recognize when to escalate for additional guidance.

EDUCATION

WORK EXPERIENCE

5 or more years

LICENSES AND / OR CERTIFICATES

Licenses and Certifications

None

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization.

We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Last updated : 2024-09-27