Lead Attendant

Job Description As one of the nation’s premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets.

SUMMARY

Responsible for the supervision of all site personnel and assistance with daily cleaning and maintenance of rest area facilities and grounds.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Wears the appropriate vest, Supervisor or Attendant, based on the role they are performing on that day.
• Supervises, manages, and directs Rest Area Attendants, and sub-contractors under the general guidance of Site Supervisor / Assistant Site Supervisor primarily throughout the weekend hours.
• Assists in the training of Site Staff.
• Actively looks to improve their site and works with their staff to coach them into performing at their best.
• Performs the essential duties and responsibilities of the Attendant or Supervisor while performing each role.
• Proactively seeks assistance from Site Supervisor when needed.
• Performs regular inspections of rest rooms and common areas for sanitation, cleanliness, order, malfunctioning equipment and safety.
• Cleans and maintains rest room buildings (interior and exterior) and all areas of the grounds to include picnic areas, parking lots, pet rest areas, etc.
• Cleaning includes but is not limited to activities such as wiping, moping, sweeping, sanitizing, vacuuming, dusting, litter removal, and trash clean up.
• Performs minor maintenance of facility such as changing light bulbs or filters, etc.
• Identifies areas within the facility and grounds that need maintenance, repair, or replacement and works to correct any issues.
• Greets customers and assists them with any questions or concerns.
• Informs Site Supervisor of any hazardous environments and assists in correcting any issues.
• Creates a teamwork environment where mutual collaboration and idea sharing and problem solving from every level is encouraged.
• Ensures a safe working environment is established and maintained.
• Promotes a culture of safety to reduce and/or eliminate accidents and injuries.
• Promotes a positive working environment where teamwork is basis of all work performed.
• Performs job in a professional manner with a strong work ethic in an effort to “lead by example.”
• Other duties as assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalent preferred.
• Knowledge of applicable OSHA standards.

REQUIREMENTS:

• Ability to work with minimum supervision.
• Ability to lead, manage and direct employees.
• Knowledge of materials, methods, and the tools involved in the maintenance and/or repair of buildings or other structures.
• Ability to multi-task and complete assigned duties efficiently.
• Professional appearance and manner.
• Must be able to manage a variety of personality types without exhibiting stress. Managing through intimidation, foul language, or otherwise creating a hostile work environment will not be tolerated.

We proactively offer employment and advancement opportunities for individuals from all backgrounds. By engaging in a diverse workforce and using a diverse groups of suppliers, we position ourselves to successfully compete in a 21st Century global economy.