What are the responsibilities and job description for the Medical Receptionist/Front Desk position at PSIMED - Morgantown?
PSIMED INC- Medical Receptionist
Location: Morgantown, WV
Education: High School diploma or equivalent; Additional schooling a plus
Experience: 1 year(s) of Medical Office experience required, and experience in a behavioral health setting is a plus.
Job Type: Full-time
COMPETITIVE SALARY AND BENEFITS AVAILABLE TO QUALIFIED APPLICANTS
Overview
PSIMED INC is seeking a full-time Medical Receptionist who can perform various office and clinical duties to keep our outpatient mental health office running efficiently. The ideal candidate should be energetic, friendly, organized, and can work independently. He or she should be a team leader with a strong work ethic who is passionate about providing excellent customer service.
General Medical Receptionist Responsibilities
- Gather the appropriate information from the patient to guarantee the patient is registered appropriately, consents obtained, and data entered in the computer is accurate
- Greeting patients
- Answering the phone
- Scheduling new patients
- Confirming appointments via phone call/text reminders
- Checking in/out patients
- Collecting co-payments and balances
- Verifying insurance and obtaining mental health benefits
- Returning phone calls in a timely manner and relaying important messages to providers
- Responsible for a variety of financial duties including balancing the daily record sheets and preparing bank deposits
- Ensuring HIPAA security and confidentiality of all medical records
- Other office duties including filing, scanning, faxing, general cleaning, and other various tasks as needed
Qualifications and Job Requirements
- Strong work ethic with the ability to work independently or with a team
- Possess excellent verbal and written communication skills
- Ability to problem-solve independently
- Excellent organizational and follow-up skills, strong attention to detail
- Ability to handle multiple tasks daily
- Strong computer skills, be able to use basic office equipment, handle multiple phone lines, and ability to work remote if needed.
- Proficient in Microsoft Office Suite (primarily Word and Excel)
- Strong working knowledge of electronic scheduling systems and Electronic Medical Records (EMR)
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Morgantown, WV 26505: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 3 years (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 3 years (Preferred)
- Medical office: 1 year (Preferred)
Work Location: One location