Receptionist

Public Strategies Overview

Public Strategies (PS) is a nationally respected consulting, project management, and marketing firm based in Oklahoma City. We provide innovative solutions for federal, state, and local clients, including project and program management, training and technical assistance, technology, event management, research and evaluation, video production, and strategic communications. We also deliver research-informed direct services to financially vulnerable Oklahomans, with a focus on strengthening families and improving employment opportunities.

We are a collaborative team of thinkers, creatives, strategists, communicators, builders, researchers, and change agents committed to touching lives, driving change, and doing good well.

Position Summary

The Receptionist is the first point of contact for our company. The Receptionist will welcome guests and greet people who visit the business, coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Duties also include offering administrative support across the organization.

This is a customer service role requiring professional appearance and demeanor. The Receptionist may have to deal with emergencies in a timely and effective manner. This role may require working in shifts, so flexibility is a plus.

Ultimately, the Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes administrative tasks to the highest quality standards.

Essential Job Functions

• Greet and welcome guests upon arrival.
• Direct visitors to the appropriate person and office
• Answer, screen, and forward phone calls
• Ensure the reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock.
• Make copies and assemble meeting materials
• Make coffee and ensure kitchen is kept clean
• Order lunches and assist with meeting set-up and clean-up
• Other duties as assigned

Education/Training

• High school degree or equivalent; additional certification in Office Management is a plus.

Experience

• Minimal as a Receptionist, Front Office Representative, or similar role

Skills, Knowledge, and Abilities

• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to independently prioritize tasks.
• Customer service attitude
• Maintain confidential information.