Counter Attendant

JOB PURPOSE: To perform a variety of duties that cover a wide range of service which includes, service minded individuals who are committed to providing excellent guest services in a fast –paced, high energy and fun environment.

ESSENTIAL FUNCTIONS:

• Assign lanes to guests
• Rent bowling shoes and collect fees from guests
• Maintains the reservation schedule for Bowling Center
• Maintains a safe and clean work environment
• Maintains working knowledge of the Bowling Center’s activities and programs
• Answers phones and assist customers, providing quality customer service
• Performs other tasks as assigned by Manager or Supervisor

• Other duties as assigned

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

• Must have basic math skills and knowledge of basic accounting practices
• Must have good written and verbal communication skills
• Must be competent with computer programs including word and excel
• Good customer relation skills. Ability to handle a variety of customer requests and personalities
• Skill in using cash register, handling money, giving change, balancing banks

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

• Must have a High School Diploma or GED
• Must be at least 19 years old
• Experience in Bowling industry is a Plus

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Walking/standing at 75%. Sitting at 25%.
• Required to lift/carry up to 25 lbs
• Entertainment, leisure setting.
• Exposed to loud noise and cigarette smoke.
• Shift work required.
• Required to work weekends and holidays.