What are the responsibilities and job description for the Billing Clerk / Clerical Support position at Purcell Tire & Service Centers?
Description
Purcell Tire and Service Centers was built on a family tradition of trust and quality service, and as a Clerical Support Rep, your mission is to provide service operations billing support while providing excellent customer service.
Benefits - What You Get:
• Flexible Schedule (part-time/full-time)
• Affordable Medical, Dental, Vision
• PTO after 90 days
• Paid Holidays
• Employee discount on products and services
• Performance Increases
• Referral Program
• Employee Assistance Programs
• Flex Savings Account
• Health Savings Account
• Prescription Program
• Short-Term & Long-Term Disability
• Free Group Life and AD&D insurance policy
• 401k with company match
• Plus an opportunity to grow your skills and career with a reputable family-owned company that cares!
Job Requirements - What You Need:
• Ability to pass a background and drug screen
• Valid driver’s lic preferred
• Previous clerical/admin experience preferred
• Prior tire knowledge a plus
Qualifications - Who We're Looking For:
• Proficient in Microsoft Office
• Exceptional organizational skills
• Strong verbal and written communication skills
• Aptitude to problem solve &
• Willingness to work without direct supervision
Responsibilities - What You’ll Do:
• Provide high-level over the phone and in-person customer service
• Handle incoming inquiries, concerns, and/or complaints as they arise
• Accurate entry and monitoring of daily sales, and invoicing activities
• Prepare and create routine, and ad hoc reports
• Assist field staff in ordering, shipping, billing, and other logistics activities
• Provide support as needed to both field and corporate staff
• Occasional stretch assignments
• Other essential and non-essential duties as assigned by management
EOE AA /F/M/D/V
Our goal is to develop, motivate, and retain a diverse workforce team in a supportive work environment.