PwC Technology - Technical Writer (Remote)

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Project Management team collaborates with PwC practice leaders to develop and deliver technology solutions. We provide project management oversight and collaborate with various project resources and vendors to ensure the appropriate methodology is followed, deliverable quality is high, and satisfaction is achieved. Simply put, you'll solve business problems using technology, work with multiple teams concurrently, and be able to take pride in end to end ownership of a project.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

High School Diploma

Minimum Years of Experience:

2 year(s) of relevant experience in progressive roles performing IT project management and strategy development.

Preferred Qualifications:

Degree Preferred:

Bachelor Degree

Preferred Fields of Study:

English Education, Computer and Information Science, Journalism

Preferred Knowledge/Skills:

Demonstrates thorough abilities and/or a proven record of success as a team leader including:

• Working with a team of technical writers to deliver documentation projects that are technically accurate and of high quality;
• Possessing highly effective writing skills, must be able to organize their ideas, and be able to translate technical terms that any reader can understand, able to manage and lead multiple assignments simultaneously, while working independently and with other writers;
• Joining as an integral part of cross-functional product teams, this person must learn the products by hands-on experience and must have superb interpersonal communication skills, particularly where technical information must be conveyed clearly;
• Conferring with subject matter experts and product managers to establish technical specifications and to determine subject matter to be developed for publication;
• Utilizing research skills including gathering and analyzing data from multiple sources (subject matter experts, product managers) to develop content;
• Completing writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology;
• Liaising with local and remote writing teams and subject matter experts in the development of assigned documentation;
• Reviewing product design and UI and revise UI messages;
• Interviewing various users and technical staff to gather data for documentation;
• Working with product management, product support, marketing, other SMEs to clarify business requirements and documentation assignments;
• Researching and translating technical information into manuals and/or web-based documents for non-technical and technical users; and,
• Analyzing and prioritizing technical feedback from various audiences and driving necessary changes into documentation or products.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-ifsseniorassociate