Test Manager/QA Manager

PwC
Bratenahl, OH Full Time
POSTED ON 2/12/2023 CLOSED ON 5/7/2023

What are the responsibilities and job description for the Test Manager/QA Manager position at PwC?

& Summary

In response to the growing business needs of our clients, PwC carries out complex transformation projects in both technology and business areas. We use leading technologies such as Salesforce or Microsoft to achieve our business goals. We use an agile approach, waterfall and combined methods.

Join a team of 50 Quality Assurance specialists, including 10 Test Managers working with teams from PwC Poland, PwC UK and the WE and CEE regions. As a part of the QA team at PwC, you will have the opportunity to develop and benefit from the extensive experience of experts, as well as to have a real impact on the business goals achieved by PwC clients.

Responsibilities:

You'll work to plan and manage the QA activities aiming to ensure high quality of systems delivered to multiple end markets in a variety of geographies. Specific responsibilities include but are not limited to:

  • Estimate QA effort

  • Develop QA strategies, scope and objectives

  • Define test types & stages

  • Define quality gates and quality KPIs

  • Plan, monitor and coordinate testing activities (incl. non-functional testing and test automation activities)

  • Design and monitor development and testing life cycle

  • Manage the production of the required deliverables

  • Create and maintain comprehensive test documentation

  • Set up and manage the execution of the defect management process

  • Ensure process compliance and implementation of process quality improvements

  • Ensure traceability and consistency between the related work products and configuration management items

  • Release management activities, including scoping of the releases, validation of readiness, sign off, release notes preparation

  • Organise and support UAT tests

  • Conduct peer reviews of QA-related activities

  • Conduct internal project quality audits

  • Manage the team within the QA Practice (people & competencies management)

  • QA Practice sales support

  • Lead diverse, and often remote, testing teams

  • Report on progress and status

  • Identify and manage QA-related risks

  • Resolve problems, bottlenecks, identify dependencies

  • Constantly cooperate with delivery team and client

  • Establish effective working relationships directly with clients

  • Manage and respond quickly to changes in a fast-paced environment

Profile:

  • Minimum 2 years of experience as a Test/QA Manager

  • Good understanding of SDLC and Agile methodologies

  • Proven track record in projects in an international environment

  • Practical experience in test effort estimates

  • Practical experience in test strategy and tests plans definition (for complex integrated solutions)

  • Experience in QA teams management

  • Experience in managing teams during UAT/E2E testing

  • Very good understanding of software delivery process (agile and waterfall methodologies)

  • Very good understanding of software testing methodology (types of tests, test stages, responsibilities etc.)

  • Practical experience in the use of test management tools e.g. JIRA, Azure DevOps etc.

  • Practical experience in test cases and test scenarios preparation

  • Being familiar with test automation principles and able to manage test automation scripts design and implementation.

  • Experience in non-functional testing management

  • Ability to see tasks through to the end and meet tight deadlines, taking responsibility for their completion and maintaining quality throughout

  • Confident with working in a fast-paced environment

  • Strong interpersonal skills and communication skills, verbal and written to both technical and non-technical audiences that are in geographically dispersed environments

  • Ability to speak and write English fluently

  • Ability to develop and nurture strong relationships at all levels

  • Excellent time management and personal organisational skills

  • Ambitious and driven by success

  • Passionate about client service

Nice to have:

  • Experience in Service Management

  • Experience in Release Management

  • Experience in quality audits and IT processes quality assessment

  • Understanding of CRM class systems

  • ISTQB Advanced Test Manager certification

Our offer:

  • Opportunity to use your technology and business skills to address and make a significant impact

  • Exciting work in a group of professionals with many years of experience in international corporations

  • Contact with the latest technologies and trends in the IT market

  • Ability to develop skills and gain experience on projects for the largest Polish and European companies

  • Attractive employee benefits package

  • Great atmosphere and comfortable working environment

Send your application today! In case you have any additional questions, contact us: pl_ITrecruitment@pwc.com.

PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process - list of entities: https://www.pwc.com/gx/en/about/office-locations/poland.html, with its registered seat in Warsaw (00-633), Polna 11 Street, ("PwC" or "we") will be the controller of your personal data submitted in your application for a job. Your personal data will be processed for the purpose of performing a recruitment process for the job offered. If you give us explicit consent, your personal data will be also processed for participation in further recruitment processes conducted by PwC and sending notifications about job offers in PwC or job related events organized or with the participation of PwC such as career fair. A full information about processing your personal data is available in our Privacy Policy.

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