Houseperson

Job Summary:

A Houseperson at Black Desert Resort is responsible for maintaining the cleanliness and order of public areas, guest rooms, and back-of-house areas, with a particular focus on waste management. This position reports to the Housekeeping Manager or Director of Housekeeping and plays a crucial role in supporting the overall housekeeping operations to ensure a pleasant environment for guests and staff.

Job Specification:

Location: Onsite at Black Desert Resort

Shift & Schedule: Year-Round / Full Time

Pay Range: $16.50 - $18.50 / hour. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

• Competitive Wages and Benefits: Comprehensive health insurance, retirement plans, employee dining room, paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
• Dynamic Environment: Opportunity to work with an amazing team in a luxurious resort setting with diverse amenities.
• Career Growth: Opportunities for professional growth and advancement in the hospitality industry.

Job Responsibilities but not limited to:

• Collect and dispose of trash and recycling from guest rooms and back-of-house areas.
• Assist housekeeping staff by delivering linens, towels, and cleaning supplies to various areas of the resort.
• Respond promptly to guest requests and inquiries, providing excellent customer service.
• Report any maintenance issues or safety hazards to the Housekeeping Manager or relevant department.
• Ensure that all cleaning equipment and supplies are used and stored properly.
• Follow all health and safety regulations and company policies.
• Assist with the setup and breakdown of events and functions as needed.
• Perform deep cleaning tasks in public areas as required.
• Support housekeeping staff with room turnovers during peak periods.
• Participate in housekeeping meetings and training sessions to stay updated on cleaning techniques and standards.
• Perform other duties as assigned by the Housekeeping Manager or Director of Housekeeping.

Preferred Qualifications and Skills:

• Previous experience in a housekeeping or custodial role in a hospitality setting is preferred.
• Strong attention to detail and commitment to maintaining high standards of cleanliness.
• Ability to work efficiently and independently, managing multiple tasks.
• Good communication and teamwork skills.
• Friendly and approachable demeanor with a passion for providing excellent customer service.
• Ability to handle the physical demands of the job, including standing for extended periods and lifting heavy items.
• Willingness to follow instructions and take on new challenges