What are the responsibilities and job description for the Desktop Support position at Pyramid?
*Overview* We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong understanding of various operating systems and the ability to troubleshoot technical issues efficiently. *Duties* - Manage and resolve technical issues for desktop and laptop systems - Install, configure, and maintain software applications - Set up and troubleshoot hardware components - Provide technical support for network connectivity - Assist in maintaining Active Directory user accounts - Perform system upgrades as needed - Collaborate with IT teams to ensure smooth operations *Experience* - Proficiency in computer management and troubleshooting - Familiarity with Mac OS and Windows operating systems - Knowledge of Active Directory and DNS - Understanding of computer networking concepts - Experience in providing technical support to end-users - Ability to analyze and resolve technical issues promptly - Familiarity with VPN setup and troubleshooting - Proficient in Microsoft Office suite
Job Types: Full-time, Contract, Temporary, Temp-to-hire
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
Experience:
- Desktop support: 2 years (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: In person
Salary : $19 - $21
