What are the responsibilities and job description for the IT Support position at Pyramid?
## Job Overview
We are seeking a skilled IT Support professional to join our team. The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software. This role involves troubleshooting and resolving IT issues for our internal staff members.
## Responsibilities
- Provide technical support for both hardware and software issues our users encounter
- Manage the configuration and installation of computer systems
- Maintain and upgrade existing systems as needed
- Assist in setting up new user accounts and profiles
- Respond to IT support tickets in a timely manner
- Ensure security and privacy of systems data
- Train users on basic IT functions
## Skills
- Proficiency in IT infrastructure, including LAN, Windows operating systems, and desktop support
- Strong customer service skills with the ability to communicate technical information effectively
- Experience in providing technical support and troubleshooting IT issues
- Knowledge of office IT environments and best practices
Join our team if you are passionate about technology, enjoy problem-solving, and excel in a fast-paced environment.
Job Types: Full-time, Contract, Temporary, Temp-to-hire
Pay: $21.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Morning shift
Work Location: In person
Salary : $21 - $25
