Scrum Master

Q2 is seeking a Scrum Master to play a key role in the definition, development, implementation, and ongoing improvement of Agile practices (with an emphasis on Scrum) within the organization. You will facilitate sprint planning, retrospective, and daily activities related to stand-ups and sprint burn down; as well as maintain relevant metrics that help the team see and understand their progress during a sprint. In this role you’ll own and resolve identified impediments. You’ll help build an environment where continuous deployment/ improvement of the development process is the focus and everyone’s common goal is to deliver outstanding software as fast as possible to our customers. As Scrum Master you’re responsible for leading the continual Agile transformation and practices as well as promoting accountability and transparency across all levels of the organization. 

Responsibilities, Strategies, and Leadership: 

·         Serve as a team member, responsible for facilitating the adoption, implementation and sustainability of Agile processes, principles, and practices. 

·         Help lead the scaling of Agile from team level to enterprise level. 

·         Act as a change agent and as part of the team of Coaches leading and supporting teams and individuals in their Agile journey. 

·         Provide hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace. 

·         Actively build and contribute to the company's Agile Community and help develop Communities of Practice, mentor Agile practitioners. 

·         Support Agile teams in their development, playbook creation, and in establishing consistent best practices. 

·         Collaborate with non-Agile team, educate and help support them throughout transformation. 

·         Define relevant metrics that help the program see how they are doing. 

·         Inspire all stakeholders at any level in their Agile transition. 

·         Develop, coach, and mentor team members to advance their skills and career. 

·         Build trust within the team and throughout the organization. 

·         Perform ongoing assessments of the teams' Scrum maturity to inform ongoing support decisions.

·         Quickly establish collaborative partnership with key stakeholders and build trust to ensure leadership buy-in across the team and organization.

·         Become a strategic partner in organizational road mapping and structuring to drive increased ROI, greater adoption and higher transformation success. 

·         Foster speed, innovation and encourage continuous improvement. 

·         Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.

Knowledge/Skills Required: 

·         Minimum 2-year experience in a Scrum Master role.

·         Proficient with common Scrum and Agile practices, including Kanban. 

·         Proven ability in building effective partnership with diverse groups in multiple locations/environments. 

·         Working knowledge of .NET, JavaScript, Python, mobile and API frameworks and architecture. 

·         Jira, Power BI and MS Project experience preferred.

·         Aptitude for learning and using technology for both teaching and action research. 

·         Able to garner respect throughout the organization at all levels. 

·         Thought Leader - Challenge status quo and grow every day. Able to build trust and earn respect at all levels within the company. 

·         Communicative and facilitative - Able to communicate well with all levels of the organization from Scrum team members to executives. Able to lead and demonstrate value-add principles to a team in a collaborative way and influence employees at all levels. 

·         Assertive - Ensure Agile/Scrum concepts and principles are adhered to, be a voice of reason and authority, make the tough calls and manage conflicts. 

·         Enthusiastic - High-energy and inspire others. 

·         Continuous Improvement - Continually growing one’s craft, learning new tools and techniques to manage oneself and a team. 

·         Metrics – Able to define clear metrics and assist with a data driven approach for decision making. 

·         Willing and able to quickly gain a high-level understanding of the technical and business domains of the Scrum teams. 

·         Outstanding presentation and communication record (conference presentation, professional community events). 

·         Deep understanding of common Agile practices and better product envisioning and development practices. 

·         Superb conflict resolution and consensus building skills. 

·         Understanding of fundamentals of iterative development, software development processes and procedures.

Education: 

Bachelor's Degree and/or equivalent work experience required 
 

Certification: 

CSM/CSPO Certification or PMI-ACP required