What are the responsibilities and job description for the Branch Manager position at QC Supply?
Who are we, really?
Sometimes the best things start out in the garage. For QC Supply, it was a small one located in Schuyler, Nebraska. QC Supply was founded in 1982 with the simple goal of helping people grow. Nearly 40 years later, that's still at the heart of what we do. With our home base remaining in Schuyler, we went from a small-town operation to a nation-wide distributor by daring to explore the future of farming.
We give a crop.
Your work is more than just a job. It's a lifestyle, and we're dedicated to matching your commitment. Got a question that needs answering? We've got your back; stop by one of our locations or call our live Customer Service Team. Is there a problem that needs fixing? We'll discover solutions alongside you. At QC Supply, we provide support, service, and products for today and tomorrow's needs. Growing out of a garage and into thirty locations, three regional distribution centers, local service departments, and a US-based call center takes grit. You take pride in your farm. We take pride in our commitment to personalized care. Because at the end of the day, this is all about you.
The Branch Manager located in Waseca, MN will be responsible for the day to day processes of the location along with the operations of the location. This individual will be a customer facing presence in the retail space, the primary point of contact for the facility in customer service related issues and a floor presence within the facility driving process improvement initiatives.
Role and Responsibilities
- Strong understanding of distribution and the required routines in support.
- Monitor and help to ensure that housekeeping and safety standards within the distribution space are maintained.
- Supervise team in safety training and policy adherence as well as, general housekeeping and sanitation of the location.
- Ensure team adheres to work instructions/process and contribute ideas for Continuous Improvement.
- Coordinate with Sales and Marketing teams to proactively manage promotional sales lifts.
- Manage staffing levels effectively
- Monitor inbound and outbound order product flow
- Dispatch and issue sales order picklists to the floor for processing and shipment.
- Support front end retail sales.
- Order entry and order maintenance for key customer accounts.
- Coordinate deliveries with customer locations and monitor customer satisfaction
- Aid in the Collection and reporting of key site metrics.
- Audit and track facility quality and accuracy on a regular basis.
- Oversee any and all aspects of the location
Qualifications and Skills
- 5-10 years of proven work experience in sales or business management
- Experience in agriculture and/or farming is preferred
- Understanding of market dynamics and ability to exercise sound business judgement
- Experience utilizing Microsoft Office, Word, and Excel
- Ability to function in a fast paced customer driven environment.
Benefits (Full-time roles only)
Medical, Dental, Vision, Life, Critical Illness, Accident and Group Legal Insurance, Flex Spending Account, Health Savings Account, paid holidays, vacation and sick leave, and 401k match available after eligibility requirements are met.
AAP/EEO Statement
QC Supply is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.