What are the responsibilities and job description for the IT Technician position at Qcells Georgia, Inc.?
Description
SUMMARY
IT technician staff will provide IT devices for IT services to employees and operate and manage the OA Devices.
Responsibilities
SUMMARY
IT technician staff will provide IT devices for IT services to employees and operate and manage the OA Devices.
Responsibilities
- Supporting and troubleshooting for end-user requests
- Operation setting and troubleshooting on PC, Video conferencing, Printer, and other IT devices
- IT Asset (PC, SW) management and writing periodic reporting
- Manage and operate licenses for employees (MS Office, etc.)
- Establishing and supporting improvement measures for problems from IT devices
- Support troubleshooting for the SMART factory solutions, network, and server
- Monitoring IT infrastructure for server, network, and security systems
- Maintenance of IT-related facilities such as server room, MDF, and IDF
- On-site and On-call support for office and factory
- Establishing, supporting, and troubleshooting End-point security systems
- Bachelor's Degree in a related field
- Strong knowledge and Experience in Computer and Network, Hardware technology
- Compiles with the required deadlines and has high reliability
- Excellent written and verbal communication skills
- Able to work shift schedule
- Experience with various OS such as Windows/Linux and IT Experience with user support
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