What are the responsibilities and job description for the Team Lead position at Qdoba - Falcons Fiesta?
PURPOSE OF YOUR WORK
At Qdoba we make a difference in people’s lives by serving our Teams and Guests. As a member of the Franchise team, you will assist the General Manager and Assistant Manager by managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Team Lead will support the restaurant and General Manager and Assistant Manager to ensure we are 1st Choice for our Guests and Employees.
HOW YOU MAKE A DIFFERENCE EVERYDAY
- Interact and engage with guests and employees making them feel welcome and appreciated
- Create guests’ orders as requested and ensures accuracy of each order
- Holds employees accountable for delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirements
- Receives food orders – cleans, rotates, and organizing items in walk-in coolers
- Helps manage inventory control
- Maintains brand image by ensuring restaurant cleanliness and excellent service
- Ensuring policy and procedures are being followed on shifts
- Identifying and responding to complaints and policy and procedures violations
- Helping ensure the restaurant is a safe, clean, and fun environment for our employees and Guests!
JOB RESPONSIBILITIES
- Capable of performing all duties of a cook, a line server, a cashier
- Maintain sanitation standards
- Maintain operation standards
- Train, develop and coach team members during assigned shifts
- Set shift goals
- Treat all employees with respect and dignity through regular recognition
- Control cost of goods and labor
- May be required to lift up to 50 lbs.
- Reliable transportation
- Stand and walk during the entire shift
- Have a positive attitude
- Leads by example
YOU'VE GOT THIS?
- 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
WHAT’S IN IT FOR YOU?
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well trained
- Personal & Career Growth: You can do more, get more, and be more at Qdoba
- Benefits: We offer Comprehensive benefits such as Medical, Dental, Vision Plans as well as a company 401(K) Retirement Plan and opportunities for advancement
Salary : $30,100 - $38,100
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