Salesforce Administrator

Mission

QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills.

Job Summary

We are looking for a dedicated and detailed Salesforce guru to join the QSAC IT team. This position will require strong skills in Salesforce reporting and experience in workflows/process builder.

This position would be located at our Astoria office. Travel might be required to programs in Manhattan and Long Island.

This position is not remote.

The salary for this position is 80k-90k annually

Additional job responsibilities include, but are not limited to:

• Gather and strategize enhancement requests and implement meaningful updates to the system, including (but not limited to) creating apps, tabs, objects, fields, page layouts, business logic, reports and automated emails.
• Identify, develop, and document organization business processes related to Salesforce, including flows, automations, user training, etc.
• Import, export, and manipulate data using Data Loader, SOQL and Excel.
• Create and manage reports, dashboards and scheduling for users throughout the organization.
• Provide support for end-users via email, Salesforce cases, phone and in-person.
• Test and develop solutions in Sandboxes and deploy to production using best practices
• Troubleshoot Apex & Flow errors as needed
• Design and update Visualforce pdf templates for custom apps
• Maintain, review and test App Exchange products
• Maintain data quality and integrity by removing duplicates, ensuring standards, enforce data governance using validation rules and other tools.
• Develop offline solutions when necessary
• Review and troubleshoot periodic Salesforce update notifications
• Work closely with stakeholders in various roles throughout the organization.
• Assist other members of the I. T. team as needed.
• Assist at occasional fundraising events on a weekend or evening, as needed.

Job Requirements

Skill set:

• 2 years’ experience as a Salesforce System Administrator.
• Self-starter that can use online training (e.g. Trailhead) and videos to enhance skill set.
• Must be proficient in Microsoft Office products, advanced Excel skills required
• Experience with databases, auditing and reporting is required.
• Experience with Google Docs, Drive, and Forms is preferred.
• Familiarity with Apex Code and Visualforce strongly preferred.
• Salesforce Admin Certification (Admin 201) is preferred
• Familiarity with Non-Profit Service Pack (NPSP) a plus
• Excellent analytical skills.
• Must be well-organized and very detail oriented.
• Ability to act with discretion and maintain confidentiality.

Benefits

QSAC has terrific benefits that go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture.

• Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff)
• Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff)
• Generous Paid Time Off policy (for full time staff) Start with 24 days annually
• Group Life Insurance and Long Term Disability (for full time staff)
• Flexible Spending Accounts (for full time staff)
• Pre-Tax Commuter Benefits
• 403(b) Retirement with Employer Match
• Opportunities for career advancement

• We adhere to all strict COVID guidelines at all of our programs and sites.

Qualifications are subject to change in accordance with government regulations.

QSAC is Equal Opportunity Employer (EOE)

Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC.

To Apply: Please send resumes to jobs@qsac.com