Leasing Consultant

Quail Creek Apartments is looking for an experienced Bilingual Leasing Consultant. Responsibilities include answering incoming phone calls, scheduling property tours with prospective residents, and following up with those prospects. Good communication skills, marketing experience, customer service skills and computer skills are required. Working knowledge of Appfolio is a big plus.

Responsibilities include, but are not limited to:

• Answer all incoming phone calls professionally and convert prospective residents from phone traffic into physical traffic.

• Send thank you notes/emails to all prospects and follow up with phone calls until they have leased elsewhere.

• Walk move-ins at least two days prior to move-in and note any service requests.

• Accept rental applications and complete credit , rental and employment verifications for Property Manager’s final approval according to policy. Take security deposits immediately upon leasing the unit.

• Walk available units and models daily to ensure a perfect product. Open blinds, turn on lights, air conditioning or heat, and freshen. Inform maintenance supervisor of any needs or concerns in unit.

• Walk the property and report any liability problems noticed immediately.
• Acquire extensive knowledge of the property, the neighborhood, local schools, etc., to assist in leasing.

• Maintain complete lease files. Prepare all lease documents for move-ins prior to move-in according to policy. Keep sufficient supply of leasing materials available.

• Prepare all traffic reports, guest cards, etc., as required by Quail Creek Apartments. Record all traffic, leases, move-ins, move-outs and renewals on the required forms or in the system.

• Acquire extensive knowledge of our Rental Application, Rental Agreement (Lease), Rules and Regulations, etc., to discuss in detail with the new resident.

• Maintain resident relations programs as defined by supervisors.

• Prepare Weekly and Monthly Market Surveys on a timely basis as required by the corporate office and use this knowledge to help maintain a competitive occupancy and rental rate.

• Perform any and all duties called upon by supervisors to ensure that the property operates in an efficient and economic manner.

• Represent Quail Creek Apartments professionally through dress and behavior.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour plus leasing commission

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Houston, TX 77040: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location