What are the responsibilities and job description for the Account Manager position at Qualified Staffing?
At Qualified Staffing, client relationships are our top priority. We’re looking for a dedicated and personable onsite account manager to maintain the client account and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Apply today and help us build meaningful, long-lasting relationships that move our business forward.
Objectives of this role
- Serve as the main point of contact in all matters related to client concerns and needs.
- Build and strengthen the client relationship to achieve a long-term partnership.
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
Duties
- Handle inquiries and requests from the customer and address their needs.
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
- Meet regularly with other team members to discuss progress and find new ways to improve business.
- Recruiting candidates, playing an active role in the interviewing, and hiring process.
- Monitoring employee attendance and handling corrective actions as necessary.
Required Qualifications
- Internship or professional experience in a sales or customer service role.
- Ability to multitask and juggle several responsibilities simultaneously.
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
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