Quality Counseling is seeking a full-time receptionist and office manager. This is an ideal position for a trained medical receptionist or an experience caseworker who prefers to work in office instead of out in the field.
Salary: $38,000 to 40,000 per year, plus generous benefits
Duties
- WORK 9 AM TO 6 PM MONDAY THROUGH FRIDAY
Days off: SATURDAYS AND SUNDAYS
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Complete forms in accordance with company procedures.
- Compose, type, and distribute meeting notes, routine correspondence, and reports.
- Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Scan releases, intake documents and other related documents to the electronic system.
- Manage mail.
- Maintain scheduling and event calendars.
- Make copies of correspondence and other printed material.
- Conduct drug screens if needed.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Conduct searches to find needed information, using such sources as the Internet.
- Coordinate conferences and meetings.
- Manage projects, and contribute to committee and team work.
- Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
- Order and dispense supplies.
- Prepare and mail checks.
- Provide services to customers, such as order placement and account information.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Provide training and orientation to new staff as directed by supervisor.
- Upload reports to Kid Tracks.
- Verify there is a progress note for each billed service as directed by supervisor.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Qualifications :
1) High School Diploma or Higher with 1 -2 years of experience
2) Experience as a secretary/administrative assistant in a mental health agency or medical office is strongly desired. Experience in customer service or reception in other settings will be considered.
Functional Requirements :
- MUST BE ABLE TO WORK FROM 9 AM TO 6 PM
- Must Type fast and accurately.
- Must be able to pass a Comprehensive Background Check.
- Must have excellent verbal and communication skills and the ability to work collaboratively with collaborating agencies, community professionals, and Quality Counseling staff.
- Must abide by company policies and represent the agency professionally
- Must be dependable and reliable
- Must demonstrate an ability to handle difficult clients while staying professional.
Requirements
* Twenty-one years of age minimum
* Clean criminal background
* Clean drug screen
* Clean driving record
* Excellent computer and typing skills
Qualities
* Patient
* Dependable
* Organized
Benefits
* Competitive yearly salary paid over twelve-monthly installments
* Medical (after 90 days)
* Dental (after 90 days.
401 K
* Funeral Leave
* Fitness Reimbursement Program
* Student Loan Repayment Program
* In-House Trainings and CEUs
* Tuition Reimbursement
Exposure to Confidential Information :
This position will have access to confidential information both verbal and written. The highest standard of confidentiality according to HIPPA guidelines must be observed
Job Type: Full-time
Pay: $38,000.00 - $40,000.00 per year
Benefits:
- 401(k) matching
- Continuing education credits
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Tuition reimbursement
Schedule:
Application Question(s):
- Can you pass a comprehensive background check? Can you pass a drug test?
- When can you start?
- Have you read the job description? Do you understand what the positions entails?
Experience:
- receptionist: 1 year (Preferred)
Work Location: In person