Inside Sales Representative

Quality Flame Cutting, a subsidiary of American Steel and Aluminum, is seeking a dynamic candidate to join our team as an Inside Sales Representative.

The ideal candidate would have experience in working in an ever-changing, fast-moving, and evolving environment. Candidates who have worked within a manufacturing/distribution environment are highly preferred.

If you are looking for a career (and not simply a “job”) where every day brings new exciting opportunities then this is the perfect position for you.

Why Join Our Team?

• Transparent and Rewarding Culture.
• Competitive Pay.
• Potential For Advancement Opportunities.
• Medical, Dental, and Vision Plans.
• Traditional & Roth 401k Plans with a Company Match.
• Flexible Spending Account (FSA) and Health Reimbursement Arrangement (HRA) Plans.
• No-cost Life Insurance & Disability Coverage.
• Paid Time Off.
• Team Events.
• Employee Perks/Discounts.

Position Summary

As a sales-oriented organization, Inside Sales Representatives serve as the foundation for ensuring the continued profitability, success, and growth of the company. The role will have direct contact with our customers as well as communication with all ASA branches and outside sales staff with a focus on maximizing revenue and profit. Inside Sales Representatives will primarily be responsible for speaking over the phone and via email on a variety of sales topics, including the negotiating of pricing. Inside Sales Representatives will also be involved in the updating of the ERP system to keep accurate inventory records. The Inside Sales Representative must provide exceptional priority service to all accounts to ensure maximum sales potential.

Primary Duties and Responsibilities

• Foster a culture of safety awareness & safety prioritization.
• Ensure that quality standards are met, and champion quality ownership of the work center.
• Receive customer phone calls; provide support on inquiries and concerns; follow up promptly by phone and/or email.
• Discuss and negotiate pricing on customer orders.
• Provide support to the outside sales team.
• Enter sales orders into ERP system for order tracking and keeping accurate inventory records.
• Expediting customer orders on time and ensuring accuracy.
• Oversee and manage established accounts.
• Monitoring inventory to ensure materials are available.
• Sourcing products at sister branches and/or outside vendors on an “as needed” basis.
• Data entry to maintain sales records and budgetary information for Management.
• Daily invoicing of orders to finalize production shipments and request payments from customers.
• Logging various spreadsheets and systems to maintain transparency throughout the organization of all orders and inventory information.
• Perform any other tasks or duties as assigned by the division and/or corporate management team.

Education

• A minimum of a High School Diploma, a BS/BA degree is highly preferred.

Experience

• 3 – 5 years experience working in inside sales and/or estimating department
• Experience working in a sales environment preferred.
• Experience working in a distribution or manufacturing organization preferred.
• Proficiency with computer systems including but not limited to, Microsoft Office Suite and an ERP system overseeing sales, inventory, etc.
• Experience with CAD/CAM or mechanical drawing preferred.

Critical Competencies

• Ability to perform several tasks concurrently with ease and professionalism.
• Strong time management and organizational skills with the ability to handle multiple priorities.
• Strong attention to detail, process-oriented, with excellent judgment skills are essential.
• Must be able to work in a team environment as well as independently.
• Ability to communicate clearly and concisely, verbally and in writing, in English.
• Must be able to keep client, company, and employee matters strictly confidential.
• Be self-directed and capable of prioritizing opportunities and performing multiple tasks.
• Excellent written and verbal skills.
• A quick learner and ability to communicate with a diverse clientele group.
• Proactive, solutions oriented.
• Ability to work independently and be part of a team.
• Good presentation skills and ability to communicate concisely.
• High energy, positive attitude, proactive problem solver.
• Strong mathematical aptitude.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to support individuals with disabilities to perform the essential functions for the job.
• Ability to sit for extended periods of time.
• Extensive phone and computer use.
• Have good depth perception and color discrimination.

American Steel and Aluminum LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, our company complies with applicable state and local laws governing non-discrimination in employment at every location in which the company has and operates its facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Our company expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the company's employees to perform their job duties may result in discipline up to and including discharge.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Inside Sales: 3 years (Preferred)

Work Location: In person