What are the responsibilities and job description for the Night Auditor position at Quality inn & Suites?
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- During Night Audit, run the Night Audit process and send required reports to the manager.
Job Type: Full-time
Pay: $15.00 - $15.50 per hour
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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