General Manager

Quality Roots Inc. is continuing to grow itself in the Michigan cannabis industry (no pun intended) and is excited to announce the need for a General Manager in our Hamtramck, MI location.

We are currently looking for a General Manager that is a cannabis knowledge expert to lead and undertake the responsibilities of daily operations in regards to staff, inventory and compliance standards.

The ideal candidate will inspire, respect and be able to provide educational cannabis sales information to customers, guests and other team members.

The General Manager must be well educated in cannabis knowledge including but not limited to: industry knowledge, strain differences, the growth process, effects of cannabinoids, types of terpenes, cannabis weight measurements, physical effects on the body, THC versus CBD, concentrates, edibles, tinctures, types of devices to consume cannabis with, etc.

The goal is to delegate and engage with employees and customers to identify their needs, present and answer questions about products and services while also recommending solutions. Having a positive attitude and a desire to grow your career in the cannabis industry will make you successful in this role.

Responsibilities

• Monitoring the day to day operations of both retail front of house and inventory/receiving back of house with emphasis on controlling staff and store flow
• Review and assist the inventory manager and general manager in receiving all deliveries with diligence and accuracy in accordance with company and state regulations
• Create effective organization and information gathering for all inventory regarding special patient orders, employee patient samples, and weekly deals

• Learn the ins and outs of the point of sale system

• Regulate the cash audit process on a daily and monthly basis, including but not limited to counting down drawers, making bank deposits, fulfilling change orders, etc.
• Track various sales metrics on a daily, weekly, and monthly basis
• Oversee employee scheduling and attendance
• Track employee disciplinary actions including marks against attendance, drawer balancing, inventory discrepancies, etc.
• Lead employee training and review processes according to company SOPs
• Monitor the conducting of nightly and monthly inventory audits in accordance with company and state guidelines to ensure there are no diversions of inventory, and effectively respond to discrepancies

• Maintain records for all necessary documents: delivery and inventory manifests, nightly and weekly inventory counts, and other company reports

Skills

• Proven work experience as an Assistant or General Manager
• Retail Sales Representative, Sales Associate or similar role, cannabis experience preferred
• Understanding of the retail sales process. (Selling/Cashiering)
• METRC, FlowHub, and Cannabis seed to sale experience highly preferred
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships with customers and fellow employees
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

Requirements

• High School Diploma or equivalent
• Must be 21 years or older
• Inventory control experience is a preferred
• Leadership and interpersonal skills
• Efficiency with technology and point of sale systems
• Strong math skills, proficiency using Microsoft Excel and Word
• Valid driver’s license
• Reliable transportation
• Must be willing to work days, night and weekend shifts
• All employees are required to submit to a background check

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Supplemental Pay:

• Tips

COVID-19 considerations:
All employees are required to wear a facial covering/mask. High contact surfaces and areas are sanitized hourly. Company wide Covid-19 Response Policy training provided.

Application Question(s):

• Are you 21 years of age? (Compliant with State Regulations)

Experience:

• Cannabis Dispensary: 1 year (Preferred)
• Management: 3 years (Preferred)

Work Location: One location