Data Technician

Grow your IT career with us!

• Do you enjoy technical troubleshooting and problem solving?
• Do you want to surround yourself with passionate, knowledgeable IT experts?
• Are you a strong communicator who thrives when helping others?
• Are you looking for a company that values its employees and its culture?

This could be a good fit for you - and for us!

Quanexus, a Blue Alliance IT company, is a well-established IT service provider serving the Dayton region. As a member of the Quanexus team, we are looking for a creative problem-solver who wants to make a difference and be part of a driven team. Our team members are motivated by the challenge of an ever-changing professional landscape and wake up each morning excited to learn something new!

Important Attributes for a Quanexus Data Technician:

• Keen ability to troubleshoot IT issues and dedication follow an issue all the way to resolution
• Excellent written and verbal communication with team members and partners
• A willingness and commitment to learn new things and grow new skill sets
• Ability to fulfill on-call needs (after hours or weekends, as needed)
• Ability to travel by company car, as needed, to clients within a 50-mile radius

And of course, your technical skills! This should include:

• General knowledge of hardware, software, and network troubleshooting
• Working knowledge of network printers, new user setup, password resets, mobile support
• Working knowledge of hardware build & repair desktops, laptops, servers, printers)
• General / beginner level understanding for performing:
• Active Directory and Exchange user and group maintenance tasks
• Virtual Environment Management of Exchange 2010-2019/O365, SQL server management and understanding of various Microsoft Server products (Hyper-V, VMWare, Remote Desktop Services, etc.)

As a Quanexus Data Technician, we’re counting on you to:

• Accept inbound support emails; gathering basic information to resolve or escalate, as needed
• Provide basic troubleshooting, administration, and maintenance of OS/Workstation, low level network issues, and remote monitoring software
• Document all service order information into the CRM or other applications
• Take ownership and be accountable for solving service support tickets
• Successfully follow client protocols, processes and policies as outlined and presented by management via email, training materials and required team meetings

Why would You want to work with Us?

Being part of the Quanexus team, a Blue Alliance IT partner, means more opportunities to learn and grow professionally, with access to hundreds of peers and specialists across the country. Working within the Blue Alliance family provides the best of both worlds – the small team feel and client interactions of a local MSP with the resources and opportunities of a world-class, global IT firm.

Benefits of working at Quanexus:

• Be part of a fun, awesome team
• 7 paid holidays & PTO
• 401K Retirement with matching contributions
• Medical, dental, vision insurance
• Life insurance

Top Reasons our Employees Love Being Part of the Blue Alliance IT Family:

• Entrepreneurial Culture
• Fast-paced Flow, with a Variety of Projects
• Collaborative Work Environment
• Training & Certifications
• Career Growth Opportunities

Ready for the next step?

The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application.

As this is an on-site role, local applicants need only apply.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to commute/relocate:

• Centerville, OH 45459: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Computer hardware: 1 year (Preferred)
• Microsoft Office: 2 years (Preferred)

Work Location: One location