Office Manager

Quantum is a well-established and renowned health care service provider offering a full range of clinical care and support service at home. We are currently looking for an office manager who is experienced, professional, and well-rounded individual for our Home Health and Hospice Company.

Office Manager – Full Time
Job Summary: Responsible for successfully completing all incoming referrals and ensure the smooth running of the entire process. Responsibilities & Duties:

• Receive referrals and obtain all necessary customer/patient, medical, and demographic information from a variety of referral sources via various communication methods to establish and coordinate medical products
• Complete all required frontend paperwork
• Set up new customer account and corresponding master files in the software

· Triage all incoming requests based on the date of receipt and date of service for the customer/patient to ensure appropriate action is taken related to service level agreements

· Monitor the status of all referrals to confirm successful admission using various communication methods

• Communicate effectively to ensure that all referral needs are met in a timely manner
• Follow internal escalation process when service agreements and/or customer/patient satisfaction is at risk
• Coordinate documentation transfers for timely billing
• Supervise and monitor the work of support staff
• Manage office budgets
• Liaison with staff, suppliers, and clients
• Implement and maintain procedures and office administrative systems
• Attend meetings and coordinate with the management
• Assist with hiring of office/support staff
• Other duties as assigned

Required Qualifications:

• Minimum High School Diploma or GED Required
• Candidates with clinical background would be preferred
• Proficient in MS Office programs and able to learn new software
• Good verbal and written communication skills
• Licensed driver with automobile that is in good working order and insured in accordance with the organization requirements

Experience: Minimum one year relevant experience in a health care setting

Job Types: Full-time

Work Location: In person

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Dallas, TX 75254: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: In person

Salary : $19 - $20