What are the responsibilities and job description for the Lead Food Runner position at Queen Miami?
Queen Miami Beach is an immersive dining experience bringing glamour back to South Beach with eclectic experiences and world-class hospitality. Featuring superb Japanese cuisine mixed with the bold modernity of luxury of today, Queen will usher in a new era of decadence and indulgence. We are looking for passionate hospitality professionals to join our stellar team
The Lead Food Runner support our staff and improve the dining experience for our customers. This position will be expected to relay important information between management, kitchen staff, and servers, as well as customers and servers. During our busy hours, we expect the food runner to assist servers, performing any tasks necessary to ensure a high-quality customer experience.
The responsibilities include:
- Supervise and support your team of Food Runners
- Help customers with orders by explaining dishes and drinks and making recommendations as appropriate
- Coordinate food orders and drink orders to guarantee timely and efficient delivery to guests
- Refill water and periodically check on guests to handle any issues promptly
- Maintain our high food safety and sanitation standards
- Clean and reset tables if and when needed
- Understand the importance of guest satisfaction and focuse on continuous improvement.
The ideal candidate will have:
- 1 years' experience in a Food Runner position, or similar role in a similar environment
- Ability to walk or stand for long periods of time
- Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.
- English fluency and additional languages preferred, but not required
The benefits are:
- Life Insurance, Medical, Dental, and Vision after sixty days of employment
- Company sponsored life insurance
- 401K and match after one year of employment
- Paid Time Off