What are the responsibilities and job description for the Teller position at Queenstown Bank of Maryland.?
Queenstown Bank is a community bank seeking motivated individuals for full and part-time positions. Our work environment is family-friendly, engaging and goal-oriented!
Primary Duties:
- Process a variety of financial transactions for bank customers including retail and commercial deposits, withdrawals, accepts loan and utility payments, etc.
- Provide effective customer service by answering customer questions and troubleshooting issues with ATM/Debit cards, online banking, and other account related issues.
- Balance cash drawer daily and verifies cash being returned to the vault.
- Participate in the branch opening and closing procedures and adheres to established security practices to ensure safety of the branch, staff, and customers.
- Recognize opportunities to cross-sell the Bank’s other products and services, refers customers to appropriate staff as needed.
- Comply with and works toward branch goals to achieve or exceed branch growth potential.
- Ensure compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations.
- Adhere to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
Qualifications:
- High school diploma or (GED) required; and 1 year of cash handling or customer service experience preferred.
- People Friendly!
- Ability to count currency, coin, and negotiable instruments.
- Experienced with Windows-based computer applications and Microsoft Office.
- Excellent communication skills.
- Ability to work independently and as a team member.
- Detail oriented.
- Basic math skills.
- Good organizational and time management skills.
Physical Demands and Work Environment:
- Mobility sufficient to perform activities required of position, including travel to branch locations
- Manual dexterity for the functional operation of office equipment, such as computers, calculators, etc.
- Ability to actively engage in necessary communications with internal and external customers.
Queenstown Bank provides paid training and great benefits:
- Insurance for you & your family's needs: medical, dental, vision, life, pet, critical illness, accident, universal life w/chronic care & more!
- Short & Long Term Disability
- Flexible Spending Accounts
- Paid Time Off
- Up to 12 Paid Holidays, including your birthday!
- 401(k) w/100% match on the first 3% of employee deferrals and 50% match on the next 2% of deferrals
- $5,000/annually for Tuition Reimbursement for relevant classes
- Discretionary annual bonus
- Employee discount benefit program, powered by LifeMart®, Verizon, Benefit Hub and Blue 365. Discounts include top brands for travel, hotels, childcare, cars, groceries, cellular service, wellness and much more.
Queenstown Bank of Maryland is an Affirmative Action/Equal Opportunity/Everify Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.