What are the responsibilities and job description for the Service Manager - Pest Control position at Quell Pest Control?
As a Service Manager, you can expect to:
- Assist with route completion.
- Review daily routes with technicians to improve route density and ensure proper completion.
- Attract and select high caliber employees.
- Handle customer complaints; investigate and resolve customer service concerns.
- Hold weekly training meetings.
- Assist technicians with field service requests.
- Order and maintain equipment, supplies and materials required for service work.
- Actively manage performance and motivate service staff.
- Gain and maintain appropriate certification/licensing as required by the state and/or by branch management.
- Coordinate training and licensing of new service personnel. Ensure that all technicians maintain ongoing certification and licensing. Coordinate and/or provide continuing training as needed.
- Maintain fleet and perform periodic inspections.
- Work weekends as necessary to assist the technicians
- Travel: 1-3 industry trade shows/industry peers/continuing education
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Work Location: One location
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