What are the responsibilities and job description for the Phlebotomist II - Florissant, MO position at Quest Diagnostics?
The Patient Services Representative (PSR) is the face of Quest Diagnostics to our clients and patients. The PSR greets patients in a warm and friendly manner, registers patients in computer, verifies client order and patient demographics, obtains billing information, collects payment and collects quality samples from patients; then prepares those specimens for lab testing while following established practices and procedures.
Job Accountabilities (Responsibilities)
1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
2.Administer oral solutions according to established training.
3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
4. Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
5.Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
6.Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
7. Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
8.Read, understand and comply with departmental policies, protocols and procedures.
9.Assist with compilation and submission of statistics and data when required.
10.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
11.Complete online and in person training courses timely.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Phlebotomy: 1 year (Preferred)