What are the responsibilities and job description for the Remote Billing Manager position at Quick Med Claims, LLC?
Description
This position is remote.
Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both principles make QMC the partner of choice for emergency medical transportation providers.
Summary
Under the direction of the Sr. Director of Remote Clients, the Remote Billing Manager will over see Prebill, Billing, and AR Management. The position supervises all Prebill, Billing and AR Management functions and specialists to ensure claims are being prebilled, billed and followed up on in a timely manner.
Requirements
Education:
This position is remote.
Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both principles make QMC the partner of choice for emergency medical transportation providers.
Summary
Under the direction of the Sr. Director of Remote Clients, the Remote Billing Manager will over see Prebill, Billing, and AR Management. The position supervises all Prebill, Billing and AR Management functions and specialists to ensure claims are being prebilled, billed and followed up on in a timely manner.
Requirements
Education:
- High school diploma required
- Associates degree or equivalent preferred
- 2-3 years of Revenue Cycle Management, Billing and insurance discovery preferred.
- Experience leading and inspiring large operational teams
- Motivated self-starter, independent thinker capable of working both independently and within a collaborative team environment
- High-energy, positive leader who can motive, support and guide others
- Ability to work in fast-paced environment with minimal supervision
- Ability to communicate with a wide variety of audiences across all levels of the organization
- Ability to establish and enhance workflow processes to enhance speed and efficiency without compromising quality
- Ability to set, communicate and manage daily productivity goals and work to enhance productivity reporting via BI, Remote RescueNet’s and other applications.
- Ability to identify problems and escalate issues appropriately to the Sr. Director when needed.
- Working knowledge of the complete RCM process
- Working knowledge of health insurance verification and basic understanding of major payor groups (Medicare, Medicaid, Commercial)
- Ability to learn and maintain a growing knowledge of various state regulations and payor guidelines
- Intermediate computer skills, including working knowledge of Word, Excel and Outlook.
- Proficient computer skills navigating RescuNet and workflows.
- Organizational skills
- Must display sufficient written and oral communications skills.
- Problem salving skills
- Must display positive attitude.
- Must display strong interpersonal skills.
- Adhere to all QMC HIPAA privacy policies and procedures. This includes always maintaining the confidentiality and security of sensitive patient information.
- Ensures consistent adherence to company attendance policies.
- Provides day to day leadership and support to the entire team and serves as first point of escalation for Remote Manager
- Manages and oversees daily prebill, billing and AR Management
- Develops, communicates and manages daily productivity schedules and reports – ensuring teams are consistently meeting prebill, billing and follow up productivity and quality goals
- Meets 1:1 weekly with all Remote Billing managers of various segments and the Sr. Director to review key department updates, including productivity and quality performance, staffing levels, new clients, special projects and any other important updates
- Servers as an active member of the Billing Ops Leadership team and works closely with CSM’s, and posting to ensure the account is running smoothly
- Conducts regular check-ins and “on-the-job” observations with prebill, billing and follow up to ensure core processes and best practices are being followed regularly
- Coordinates with Training and Process Design teams to develop ongoing and enhanced training and workflow design to improve prebill, billing and AR productivity and quality
- Conducts annual performance reviews for PreBill, billing and AR Team Members and develops performance improvement plans as needed
- Attendance of company sponsored events
- Maintain relationships with clients
- Assist in any aspect of training needed
- Update charges as needed
- Prepare audits for Medicare, Medicaid and/or commercial trips
- Prepare collections files for collections agency
- Prepare discount requests for patients/insurances
- Responsible for ensuring the appropriate number of trips are prebilled, followed up on and billed daily for each client
- Responsible for preparing and delivering employee productivity reports, audits, and bi-annual employee reviews
- Responsible for preparing for month end close
- Responsible for maintaining accounts in Epic as well as RescueNet
- Comprehensive & competitive benefit package
- Generous 401k Company Match Program
- Profit Sharing Potential
- Bonus Program Potential
- Flexible work schedules
- Paid time off and holidays
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