Customer Data Analyst 2

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

As the company continues to grow we are seeking a Customer Data Analyst 2 to work in our Rochester, NY office. The Customer Data Analyst 2 is a member of the Contract Management team, reporting directly to the Supervisor of Customer Master Data and Memberships. This position is responsible for activities that support Customer Master maintenance and GPO membership management. This includes, but is not limited to GPO rosters, Direct and Distributor account linking and customer hierarchy relationships. This role will also facilitate the State and CLIA license accreditation process to establish new customers through the Master Data Management application cycle. The person in this role also acts as critical lead to support internal and external audits, and participates as a subject matter expert in enterprise wide projects.

• SAP data ownership (including accuracy and validity); Completes customer and membership requests utilizing established controls and communications

• Manages State and CLIA License accreditation. Initiates the process to obtain and manage necessary customer licenses required to support customer orders and supply chain warehouse requirements

• Participates on cross functional teams to support and sometimes Lead Global / US projects

• Review, create and update of SOP's/WKI's as required and facilitates process improvement activities

• Responsible for developing and managing reports (ad hoc, etc)

• Supports requests from Corporate Audit for yearly revenue review; Helps coordinate audit sample requirements and collaborate the facilitation of communications/meetings with Corporate Audit team.

• Additional activities based on business needs

• Travel: Up to 5% domestically

Required:

• Education: Bachelor's Degree in Business or related field

• Experience: Minimum 3 years in business related field

• Excellent communication and collaboration skills

• Project Management experience as a cross functional team member or lead

• Strong attention to detail

• Demonstrates ability to meet timelines and milestones of project work

• Achieves communication objectives in challenging and complex situations with multiple levels with the organization

• Demonstrates leadership to define and accomplish common goals

• Demonstrates ability to meet timelines and milestones of project work

• Able to work in environment with cross functional roles and responsibilities

• Achieves communication objectives in challenging and complex situations with multiple levels with the organization

• Demonstrates leadership to define and to accomplish common goals

• Shares accountabilities, risk, rewards and recognition with internal and external partners

• Ability to learn a variety of job descriptions

• Demonstrates independent work ethic with appropriate balance escalating any issues and challenges

• Travel: Up to 5% domestically

Preferred:

• MBA

• 5 years experience in business related field: sales, operations, contracting, customer service, analytical role

• Advanced expertise with Microsoft Excel and SAP

• Strong analytical skills

Works cross functionally with contract managers, account managers, sales reps and members of the Contract Management team to manage customer master data.

Typical office environment, sitting, standing, and walking. This position requires repetitive movement of your hands and computer work.

The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. The salary range for this position is 53,000 to $96,000 and is eligible for incentive compensation. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate.

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at

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