Client Services Clerk-Kennewick, WA (On-site)

Join us in giving immigrants a voice!

Together we can transform the lives of as many immigrants we can and the generations that follow. let’s make that a reality!

Who we are:

The Quiroga Law Office, Pllc was founded in 2009. our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. we are a law firm for immigrants by immigrants. we represent clients nationwide and focus on issues around asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, temporary protection status, green cards, waivers and consular processing.

We provide advice and representation not only to individuals, but also to businesses on all family-based visa scenarios, green cards, and various state and federal filings. basically put – we’re all about immigration.

We are a very collaborative and dynamic culture that is focused on the professional and personal development of our staff. we are at a growth inflection point and we want to get it right when it comes to hiring staff in every role. we pride ourselves on being well run, extremely organized, innovative and a great place to work.

Your new role:

The client services clerk is an integral member of our firm, ensuring that our office runs smoothly. this fast-paced position requires attention to detail, excellent customer service and the ability to handle cash and card payments accurately. Our firm prides itself on a strong team culture, and we take the development of all staff members seriously. you must be a team player and be willing to go the extra mile to get the job done.

In this dynamic role, you will:

• Facilitate hiring processes be the key to building our team by coordinating recruitment efforts and onboarding new talent.

• Handle fingerprinting and background checks: ensure our processes are secure and compliant, assisting with fingerprinting and related documentation.

• Manage signatures and documentation: play a crucial role in maintaining the integrity and accuracy of our records through meticulous document handling.

• Process payments efficiently: keep our financial operations smooth by managing invoicing and payment processing with precision.

• Coordinate court-related translations: support our legal operations by organizing and ensuring the accuracy of vital court document translations.

Join us and be a part of a team where your skills and dedication truly make a difference! apply today and embark on a rewarding career journey with us.

Meet with clients and handle document drop off: be the friendly face that greets our clients, managing document exchanges and providing exceptional service.

Qualifications:

• At least 2-3 years’ experience in customer service or related field required.

• Proficient with microsoft office and adobe acrobat

• Proficient bilingual spanish/english

• Strong problem-solving skills to address and resolve client issues efficiently.

• ability to manage multiple tasks and clients simultaneously with strong organizational skills.

• Effective time management to prioritize tasks and meet deadlines.

• Flexibility to adapt to changing client needs and changes in law.

• detailed oriented.

• Ability to handle stress and remain calm under pressure, ensuring professional and composed demeanor during challenging situations.

• Strong interpersonal skills to build and maintain positive client relationships.

• Pride yourself on your professionalism and the ability to handle sensitive information with the utmost confidentiality.

• Thrive in a dynamic environment where every day brings new challenges and opportunities.

• Enjoy working in a supportive team environment where your growth and success are a priority.

How to apply

• Please apply at the following link: https://careers.quirogalawoffice.com/

• Please attach (1) resume (2) cover letter (3) contact information for at least 3 references

Job type: full-time

• Salary: 25 per hour

Schedule:

• 8-hour shift

• Monday to Friday

Experience:

• Microsoft office: 1 year (preferred)

• Customer service: 1 year (preferred)

Language:

• Spanish (required)

• English (required)

Location:

7101 W. Hood Place, Suite B-201
Kennewick, WA 99336

Tipo de puesto: Tiempo completo

Sueldo: $25.00 la hora

Horas previstas: 40 por semana

Experiencia:

• Atención al cliente: 1 año (Obligatorio)

Idioma:

• Spanish (Obligatorio)

Lugar de trabajo: Empleo presencial

Salary : $25