HR Manager

Company Overview:

We’re a hospitality technology company dedicated to revolutionizing how hotels operate worldwide. In an industry of fragmented systems and limited technology, Quore provides a solution that allows hospitality teams to track, manage and prioritize work across departments, properties and locales. During your last hotel stay, if your room was clean, the in-room appliances were fully functioning and your request for extra towels was addressed quickly then that hotel was probably using Quore. We support hotel staff in their day-to-day for better guest experiences, which means smarter teams and happier guests. 

#TeamQuore is based in Franklin, TN, not too far from the hotel where it all started! We’re a diverse group united by a customer-first mentality, always. Our customers are at the center of all that we do. We emphasize (and thrive on!) collaboration and creativity, which is apparent in our open office space. We have a fun, hands-on culture that Forbes recognized as one of the Best Startup Employers in 2020.

About the Role:

This role reports to the VP of Operations. The HR Manager's primary responsibilities are managing all aspects of employee relations, recruiting & retention, compliance, payroll management and HRIS (Human Resources Information Systems).  The HR Manager will also partner with Leadership and our 3rd party HR partners on HR strategy, compensation, benefits, performance management, learning & development, and other initiatives.

What you’ll be doing:

• Managing all aspects of the employee relations process from recruiting, onboarding, performance review, issue resolution, and offboarding.
• Handling investigation and resolution of employee issues, concerns and grievances.  
• Providing counsel to employees and leaders.
• Implementing and improving processes that create efficiency for employees and leaders.
• Ensuring strategic HR goals, policies, and programs are aligned with business initiatives.
• Partnering with individual departments on specific needs and initiatives.
• Working with our 3rd party HR partners on employee relations issues and initiatives.

What you’ll need for this position:

• Bachelor’s degree in HR or related field
• 5 years of experience in an employee facing HR role in a hybrid work environment
• Proven success in recruiting for small/medium sized business
• Experience working across multiple functions within an HRIS
• Experience maintaining information in the payroll system; information may include employee's salaries, paid leave and holidays, deductions and withholding, address changes, and other information
• Strong communication (written and verbal) and interpersonal skills
• Team player with a "go the extra mile" attitude
• Organized and reliable - able to work independently with little direction when necessary
• Experience with Microsoft Suite (Excel, PowerPoint, Word, OneNote)

It would be a bonus if you had:

• Experience working with a fast growing startup SAAS company
• Experience with Zenefits and Jazz HR
• Experience with Diversity, Equity, and Inclusion initiatives
• SHRM or HRCi Certification

Benefits:

401K, Full medical, dental and vision coverage for full-time employees. A reasonable work schedule with paid vacation and major holidays off. Great co-workers, cool office space, fun and casual work atmosphere. Sound like a dream? We think so. 

You can apply here or drop us a line at work@quore.com — while you’re at it, let us know which Quore Value resonates the most with you.

Physical Requirements:

This position is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.