Talent coordinator

The Opportunity

QVC is currently seeking a Talent Service Coordinator to work at our 24 / 7 customer service desk. Reporting to our Talent Operations Supervisor, our coordinators are responsible for providing top notch customer service to QVC internal & external partners, getting the talent ready to go on-air, handling issues, working daily with our backstage teams to communicate changes, and other responsibilities as assigned.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products from home and fashion to beauty, electronics and jewelry and we connect shoppers to interesting personalities, engaging stories and award-winning customer service.

QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

Your Impact

• Guide the in-studio experience of the hosts, guest teams, and models.
• Support all backstage teams by processing and communicating informational changes promptly.
• Resolve challenging situations that arise, such as scheduling conflicts, guest issues, late arrivals, or callouts of Talent team members, addressing breaches of policy, and making operational decisions that directly affect the live show.
• You will get the guests and hosts ready before going on air.
• Work audio and engineering to report and trouble shoot mic issues.

What You Bring

• Bachelor's degree in communication, Business, Television, Broadcasting or a related field, or an equivalent combination of training, skills, and experience.
• RECENT and DEMONSTRATED 1 years' experience in a high-pressure, fast-paced Customer Service required, Studio Environment experience preferred.

Remote work is not permitted in NYC at this time.

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Curated Experiences. Infinite Possibilities.

Qurate Retail Group is a family of six leading retail brands QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road all dedicated to providing a more human way to shop.

We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers.

It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.

When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (.

UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact.

Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments it’s our path forward!

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2024 QVC, Inc. & HSN, Inc.

Last updated : 2024-06-09