What are the responsibilities and job description for the Customer Service Associate position at R & R Wholesale Inc?
We are looking for a Full Time Customer Service Associate - great communication skills, knowledge of Office 365, Excel a must, Publisher, Power Point plus EDI order fulfillment. Full Time positon at our office / warehouse location in Westville, Deptford Twp. New Jersey -- Monday - Friday 8:15AM – 5PM daily.
Some of the duties would be:
- Answer Phones and supply a great customer experience
- Enter Orders into our system and confirm customer specifications with online EDI customers.
- Upload price updates and format excel reports
- Inform customer of prices, shipping date, anticipated delays, and any additional information needed by customer.
- Follows up on orders to ensure delivery by specified dates.
- Suggests product alternates or additional product for customers’ review.
- Excellent communication skills both written and verbal
- Professional work appearance and demeanor
- Team member - help in all aspects of the office and business
We are eager to attract the best associate to our team so we offer a competitive compensation with a great benefit package - health insurance, life insurance, disability insurance, paid holidays, paid vacation time and more.
Please reply with your resume and salary requirements for immediate consideration,
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Ability to Relocate:
- Westville, NJ 08093: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19