Part Time Team Lead

Rack Room Shoes has more than 450 footwear stores based out of Charlotte, North Carolina. We are currently expanding with new locations through out the United States with opportunities for advancement. We are hiring for our Part Time Team Lead position in our Allen Premium Outlets location in Allen, Texas.

Known as an innovator in the shoe industry for more than 80 years, Rack Room Shoes has earned the respect of its customers, vendors, landlords and other retailers. By offering the best selection, brands, service, convenience and value, Rack Room Shoes remains poised for great achievements in the years to come.

Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business.

Job Description Summary

The Part time Team Lead will assist the Store Manager in managing all day to day operations, while ensuring that compliance exist with all established company policies and procedures. Provides leadership, guidance and training to the stores staff via direction from the Store Manager. Consistently strives to meet and exceed all established sales, service and operational objectives.

Duties and Responsibility

Primary responsibility is the safety and welfare of employees and customers.

Create, establish and maintain an excellent customer shopping experience.

Maintain and reinforce current service level standards.

Manager customer issues with a sense of urgency and to the satisfaction of our customer.

Opening and closing responsibilities to include adherence to all policies and procedures in regards to:

Cash control, including POS Operations, Deposits, Accounting and Record keeping

Doors, Locks, and Security Systems

Inventory Control responsibilities to include adherence to all policies and procedures in regards to:

Shipping and Receiving, Price Management ( Price Changes, markdowns etc. )

Singles, Damaged merchandise, and Conducting a Physical Inventory

Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:

Merchandise placement

Sales floor maintenance and housekeeping

Promotional event directions, materials and signage

Payroll Control responsibilities to include adherence to all policies and procedures in regards to:

Scheduling, Payroll budget compliance

Maintaining proper staffing levels to accommodate business needs

Training and Development of all direct reports, responsibilities to include adherence to all policies and procedures in regards to:

Utilization of all available training tools, and consistent reinforcement of customer service standards

Loss Prevention responsibilities to include adherence to all policies in regards to the protection of all Company assets.

Work towards a complete understanding of managing all day to day operations

Principal Working Relationships

Customers, Cashiers, Sales Associates, Store Management, District / Regional Management, Store Operations and Training personnel.

Key Qualifications

Effective verbal and written communication skills

Managerial and organizational skills

Strong interpersonal skills necessary for customer service interactions

Strong visual merchandising skills

Working knowledge of footwear, accessories, and shoe care.

Basic mathematical skills

Knowledge of Corporate and Store Operations policies and procedures

A complete understanding of the standards of Store Presentation and strong merchandising skills

Benefits

A generous employee discount is provided for part time Team Lead as well as a flexible work schedule.

Acknowledgement

Rack Room Shoes provides equal employment opportunities for all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity) national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. The policy of equal employment opportunity extends to all aspects of employment including but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation, and benefits.

Job Type: Part-time

Pay: $11.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Education:

• High school or equivalent (Preferred)

Experience:

• Retail management: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Work Location: In person

Salary : $11 - $14