What are the responsibilities and job description for the Leasing Consultant position at RADCO Residential?
Envision being part of an organization that has been recognized as one of the top–rated workplaces in the multifamily industry. Your search for the perfect home ends here. RADCO Residential was awarded Best Places to Work in Multifamily 5 years in a row. We also offer outstanding benefits!
RADCO Residential is growing in the Birmingham market and is seeking a passionate Leasing Consultant who loves to help people, build relationships, and enjoys fostering a fun atmosphere. If this sounds like you, end your search with Radco Residential and join our incredibly talented team. The Leasing Consultant is the face of RADCO Residential and acts as the company’s representative by conveying the features and benefits of our communities.
At RADCO, our culture is our DNA. People are at the heart of our business and are the drivers of what makes RADCO so different. Our success comes from a team member-first philosophy, where we empower our team members to be fearless, caring, flexible, and successful. We encourage new ideas, invest in team member development, and hold ourselves to a high standard of service.
Benefits & Perks:
- Competitive Salary, Leasing Commissions, and Quarterly Pay-for-Performance Bonuses
- 100% of the employee-portion for medical, dental, life and AD&D Insurance
- 401(k) retirement plan with 100% employer match up to 6% of Gross Pay
- Access to Telemedicine and a robust Employee Assistance Program (EAP)
- Paid Maternity & Parental Leave
- Comprehensive wellness program – THRIVE
- Accrued Paid Time Off (PTO) immediately upon hire
- Employee housing discount
- Team building, Industry & Volunteer events
- Ongoing learning & development opportunities tied to personal and professional goals
Qualifications:
- Minimum of 1-3 years of experience in a customer service role
- Strong arithmetic, verbal and written communication skills
- Ability to de-escalate, problem-solve, and respond sensitively to customer service-related concerns
- Experience with social media marketing
- Takes initiative and self-motivated to complete tasks at hand
- Microsoft Word, Excel and Outlook experience is required
- YARDI® experience is preferred but not required
- Basic understanding of Federal, State and local Fair Housing laws is preferred
Duties & Responsibilities:
- Valid driver’s license may be required based on property size and potential need for use of a golf cart. Position requires individuals to furnish their own reliable transportation to fulfill the job’s functions Duties & Responsibilities:
- Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
- Welcome and greet community guests and tour prospective residents throughout property
- Process rental applications, obtain required documents, schedule move-ins and prepare all lease file documents
- Assist with planning and implementation of community marketing plan and events to generate traffic
- Demonstrate RADCO’s value of Caring by treating residents, vendors, coworkers, and supervisors with respect and professionalism
- Some responsibilities and duties may not be specifically addressed within this job description. Radco Residential emphasizes a team approach and fully expects every team member to perform any reasonable task or request that is consistent with fulfilling company objectives
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