What are the responsibilities and job description for the Site Director, Fulfillment Services position at Radial, Inc.?
Site Director, Fulfillment Services
Radial is a leading global provider of retail-optimized commerce solutions, including order management, fulfillment and customer care. The company enables brands and retailers of all sizes to deliver consistent omni-channel experiences across all retail touch points to attract and engage new customers, convert browsers into loyal buyers, and deliver products with speed and quality. With unrivaled flexibility and control, clients are armed to accelerate sales growth and win with today’s digitally connected consumer.
Radial’s omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience.
The Site Director in Avon will lead and direct site operations to achieve key goals and objectives and the execution of a business operational plan. Will own fulfillment clients P/Ls, deliver client satisfaction and financials (EBIT). Will have the opportunity to mentor and develop growth of future talent.
Responsibilities:
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us.
Radial is a leading global provider of retail-optimized commerce solutions, including order management, fulfillment and customer care. The company enables brands and retailers of all sizes to deliver consistent omni-channel experiences across all retail touch points to attract and engage new customers, convert browsers into loyal buyers, and deliver products with speed and quality. With unrivaled flexibility and control, clients are armed to accelerate sales growth and win with today’s digitally connected consumer.
Radial’s omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience.
The Site Director in Avon will lead and direct site operations to achieve key goals and objectives and the execution of a business operational plan. Will own fulfillment clients P/Ls, deliver client satisfaction and financials (EBIT). Will have the opportunity to mentor and develop growth of future talent.
Responsibilities:
- Provide direction and support to direct reports.
- Coach to ensure career development, productivity and quality objectives are consistently achieved
- Maintain a working knowledge of all operational processes
- Review and follow-up on results of production, efficiency, costs and inventory accuracy
- Interact with senior management while providing updates and solutions on issues about business impact
- Engage with broader Radial team for support to site operation
- Strong and positive interaction with new and existing clients
- Develop yearly budget and own site P/L
- Drive, develop & lead CI initiatives and activities towards achieving yearly improvement goals
- Build a culture of continuous improvement through execution of Radial Operating
- Model Develop talent and site succession plans
- Drive high levels of client Satisfaction and Employee Engagement
- Drive safety, policy and procedure adherence
- Aherence to all applicable Federal, State and Municipal safety and labor law
- Ability to lead, direct and coordinate all activities for operating and managing a multiclient fulfillment center
- Strong communication and presentation skills
- Sense of urgency to immediately identify and implement corrections
- Lean thinker, continuous improvement leader
- Ability to plan, direct and implement site operations to meet planned KPIs and SLAs
- High financial acumen with ability to forecast & manage an annual budget while managing the operational processes within set guidelines.
- Hands-on problem-solving skills Proficiency developing metrics planning (good working knowledge of spreadsheets
- Organizational agility and good influencing skills
- Bachelor’s degree highly preferred
- Minimum of 5 years of progressive operations and management experience required
- Financial/Cost Management and ownership via operational budget management experience required
- Experience leading culture improvements and/or transformation required
- Managing a 3PL fulfillment operation and ideally in ecommerce, direct to consumer and business to consumer
- Background and experience in Lean and Continuous Improvement methodology is required
- Experience in a fast paced, high volume, multi-client, unit-pick fulfillment center environment highly preferred
- Management of a distribution facility with multi-level leadership and preferably 200 full-time associates with experience managing 600-1000 seasonal associates preferred.
- Ability to understand, organize and thrive in a highly variable volume operation, balancing safety, quality, delivery, and cost in both very low and very high volume periods.
- Must be proactive, numbers driven and a good anticipated planner
- Knowledge of Warehouse Management Systems a big plus (ideally, Manhattan WMOS and Pyramid WCS)
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us.
Salary : $88,400 - $112,000
Site Manager
IST Management Services -
Indianapolis, IN
Site Services Construction Manager
Fluor Corp -
Lebanon, IN
Sanitation Specialist
IDS Fulfillment -
Plainfield, IN
