What are the responsibilities and job description for the Change Management Consultant position at Radiant System, Inc?
Job Details
OBJECTIVES/PURPOSE (3-4 bullets)
- The purpose of this role is to design and conduct Change Management activities in support of digitalization of Procurement s Category Management process. In particular, to drive adoption of a Digital Category Management platform, currently under implementation.
ACCOUNTABILITIES
(Describe the primary duties and responsibilities of the job. Include only the essential functions of the job. Approximately 5 10 bulleted task statements should be identified).
- Using a recognized Change Management methodology (e.g. ADKAR or AIM), design and orchestrate a Change Management roadmap for the Digital Category Management project.
- Drive adoption of Digital Category Management by:
o Conducting and managing change readiness assessments
o Designing and actioning engagement plans to increase awareness and desire for the change amongst stakeholders
o Conducting training needs analysis, develop training plans and conduct training
o Developing sustainment plans and implement adoption metrics to monitor progress
- Support communications activities (e.g. leadership comms, workshops, roadshows, townhalls etc), including development of materials in powerpoint / sharepoint etc) and prepare executive ready presentations to explain the Change Management progress and conduct read-outs on the progress with the project team and stakeholders
EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS
- Degree in Psychology, Sociology, Organizational behavior, Business Management, or other degree with relevant OCM experience
- Change Management certification
- Experienced with Change Management methodology (preferably ADKAR)
- Excellent knowledge of the English language, both written and spoken
- Experience and knowledge of training principles, methodologies and tools
- 5 years relevant work experience in OCM.
- Experience in working for a multinational company on large and complex global transformations.
- Strong preference of having Change Management experiences in digitalization within Procurement
- Highly proficient with Microsoft tools, including Excel, Power Point, Teams, Sharepoint
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