customer service associate

Raising Cane's
East Lansing, MI Full Time
POSTED ON 10/15/2024 CLOSED ON 11/12/2024

What are the responsibilities and job description for the customer service associate position at Raising Cane's?

We are seeking Customer Service Associates to provide exceptional customer experience in a fast-paced environment.

We offer competitive pay and benefits for all positions, including medical, dental, and vision insurance, 401(k) with employer match, and education assistance. Our team members also enjoy perks like paid time off, flexible scheduling, and a casual work attire.

As a Customer Service Associate, you will be responsible for taking orders, assembling orders, delivering food to customers, cleaning the dining room, and providing excellent customer service. You will work in an upbeat and fast-paced environment, interacting with customers, and working as a team to ensure a seamless customer experience.

Key qualities of a successful Customer Service Associate include:

  • Team player
  • Excellent communicator
  • Happy, courteous, and enthusiastic
  • Hard working and attentive
  • Responsible and dependable
  • Authentic and genuine
  • Takes pride in doing a good job

Essential functions of the position include:

  • Lifting and carrying heavy objects up to 50 pounds
  • Kneeling, bending, twisting, or stooping
  • Ascending or descending stairs
  • Reaching and grasping objects
  • Excellent verbal and written communication
  • Ability to show up to scheduled shifts on time
  • Cleaning tables, floors, and other areas of the restaurant
  • Taking orders from customers and processing payments efficiently
  • Following proper safety procedures when handling and/or preparing food
  • Ability to multitask

Raising Cane's appreciates and values individuality. We are an equal opportunity employer.

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