Patient care coordinator

Rally
Meriden, CT Full Time
POSTED ON 7/31/2024 CLOSED ON 8/5/2024

What are the responsibilities and job description for the Patient care coordinator position at Rally?

ProHealth Physicians, part of OptumCare If you want to get way ahead in your career, it makes sense to be with an organization that’s way ahead of the curve.

Formed in , ProHealth Physicians has grown to become Connecticut’s leading primary care physician organization. With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than , people statewide.

In fact, ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state.

We’re leaders in thinking and in serving our communities. For instance, we’re a C.M.S. approved Accountable Care Organization (ACO), covering over 30, Medicare patients associated with our community-based primary care providers.

We’re also nationally recognized as a NCQA Level III Medical Home. That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Group’s expanding family of providers.

The position is full-time (40 hours / week, 8 hour shift) Monday Friday between the hours of 8 AM to 6 PM. May be asked to float to local practices in the region for coverage.

Primary Responsibilities : Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealth’s Appointment and Scheduling Guidelines.

Consult a medical assistant or licensed clinician for clinical decision making whenever necessary Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians Greet patients and conduct check-in process Monitor daily reminder call logs to reschedule appointments as needed Scan and index documents into the EHR;

ensure that necessary documents, lab results, etc. are available in advance of patient visits Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures Maintain knowledge of current OSHA and ProHealth policies Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork Perform other duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications : High School Diploma / GED (or higher) 1 years of data entry and / or receptionist experience Preferred Qualifications : Bilingual English / Spanish Experience working with an electronic health record Knowledge of medical terminology Office Administrative / Receptionist / Clerical experience in a medical environment Customer Service experience in retail, hospitality, etc Knowledge of ICD 10 and CPT coding Connecticut Residents Only : The hourly range for Connecticut residents is $16.

00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Last updated : 2024-07-31

Salary : $16 - $28

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